Privacy Policy

Shenzhen Peuture Technology Co., Ltd. (“Xtao”, “we”, “us”, or “our”) provides AI-assisted export website, CRM, customer service, and messaging workflow services through xtao.net and related systems.

We may process business contact information, message content, Page or WhatsApp conversation metadata, email addresses, names, phone numbers, company names, and support records when customers or business users contact us through websites, Facebook Messenger, WhatsApp, email, or connected customer support tools.

We use this information to deliver and improve our services, route customer inquiries, provide AI summaries and suggested replies, support human agent handoff, maintain security, troubleshoot integrations, and comply with legal or platform requirements.

We do not sell personal information. We share information only with service providers and platforms needed to operate the service, such as hosting providers, CRM or customer support systems, messaging APIs, analytics, and security tools, or when required by law.

We retain information only as long as needed for service delivery, security, compliance, and legitimate business records. Users may request access, correction, or deletion of their personal information by contacting us.

Contact: Huang Zhen, Shenzhen Peuture Technology Co., Ltd., Phone: +86 138 2747 2323, Email: info@xtao.net.